Privacy Statement - Enhancer.work

This Privacy Statement (this "Policy") describes how Enhancer.work ("Enhancer.work", "we", "us", or "our") collects, uses, discloses, and protects information about you when you use our website, educational tools, and other services (collectively, our "Services"), as well as when you otherwise interact with us.

We may update this Policy from time to time. If changes are made, we will post the revised version on our website with an updated "Last updated" date. We encourage you to review this Policy whenever you access or interact with our Services to stay informed about our information practices and your choices.

1. Our Services

Our Services include the Enhancer.work platform, designed to assist students with writing, STEM, and humanities tasks. The platform offers features such as writing revisions, rhetorical enhancement, outlining tools, grammar checking, math problem solving, and subject specific explanations. It is accessed via Enhancer.work's website.

Users must comply with their educational institution's academic integrity policies. Enhancer.work is not responsible for how generated content is submitted or used.

2. Collection of Information

a. Information We Collect Automatically

When you access or use the Services, we may collect certain technical and usage data automatically, including your IP address, device type, browser type, operating system version, unique device or browser identifiers, and general geographic region. We also record usage information, such as pages visited or features used.

We use tracking technologies like Cookies and Web Beacons to improve and analyze our Services.

Cookies are small files stored on your device. You may disable cookies in your browser, but this may affect your ability to use parts of our Services.
Web Beacons (also known as pixels or clear gifs) help us understand activity such as page visits, feature usage, or interactions with email communications.

We may use:

Essential Cookies (session based, required to provide features such as sign in or session continuity)
Preference Cookies (persistent, used to remember settings or display decisions like language preferences)
Analytics/Performance Cookies (persistent, possibly third party, used to understand site usage and test new features)

b. Information You Provide Directly

We collect information you provide when you register or interact with the Services, including your name, email address, password, and any other information you choose to share (such as via support requests or form entries). This may constitute Personal Data, meaning information that identifies or could identify you.

c. Information We Do Not Collect

We do not knowingly collect sensitive personal information, such as your race or ethnicity, political views, religious beliefs, or health details.

3. Use of Information

We may use your information in the following ways:

To operate, maintain, and improve our Services
To manage your user account and authentication
To provide support and respond to inquiries
To notify you about updates, changes, or important communications related to the Services
To carry out system analytics, drive product improvements, and monitor usage trends
To comply with legal obligations or defend our rights

We do not sell or trade your personal data.

4. Sharing of Information

We do not share your Personal Data with third parties, except:

With service providers who help us operate our Services (e.g. hosting, email delivery, analytics, payment processing), under contracts that require them to safeguard your data
If required in connection with a corporate transaction (like a merger or acquisition), in which case your data would be transferred under existing contract terms or legal obligations
With your consent, for purposes you agree to
When required by law, legal process, or to protect our rights or the safety of users

5. Security

We implement commercially reasonable security measures to protect your information. However, no internet security system is impenetrable, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide Services, comply with legal obligations, or fulfill legitimate business purposes.

If you close your account, your personal data will be deleted within 30 days. You also have the right to request deletion of your data at any time by contacting us.
We may retain anonymized or de identified data (e.g., usage logs or metrics) for internal analytics, product improvement, or security integrity.

Your data may be processed or stored in locations outside of your country, subject to applicable data protection standards and safeguards.

7. Children's Privacy

Our Services are intended for use by students generally, but we do not knowingly collect personal information from children under the age of 13. If we learn that personal data of a child under 13 has been submitted, we will promptly delete it.

8. Changes to This Policy

If we update this Policy, we will revise the "Last updated" date at the top and notify you by posting the new version on our website. We encourage you to check back regularly.

9. Contact Us

If you have questions about this Privacy Statement or wish to exercise your rights (e.g., data deletion), please contact us at [email protected].

Enhancer.work is committed to protecting your privacy and helping you learn with clarity and confidence.